Employee Offboarding

1.      Login to WEDG-DC2-Prod/WWBDC001

a.      Using admin.0167

b.      Password in 1Password

Exchange Admin Center

2.      Log into Exchange Admin Center (admin.exchange.microsoft.com)

a.      Using admin.0167

b.      Password in 1Password

Convert Mailbox to Shared Mailbox

3.      Click on the Mailboxes Tab

4.      Search for and select terminated employee by clicking the magnifying glass and typing user’s name

a.      In this example we will be using Test User

5.      Click on Others tab

6.      Convert to shared mailbox

7.      Click Confirm and ensure it was successful

Disable Email Access

8.      While still in terminated employee’s settings from the step above, click on the General tab

9.      Under Email apps & mobile devices, select Manage email apps settings

Disable All Access

10.  Disable the following:

a.      Outlook on the web

b.      Outlook desktop (MAPI)

c.      Exchange web services

d.      Mobile (Exchange ActiveSync)

e.      IMAP

f.       POP3

11.  Toggle each to disabled and click Save

Microsoft 365 Admin Center

12.  Log into Microsoft 365 Admin Center (admin.microsoft.com)

13.  Search for the user and click user

14.  Under account, look for Sign Out

a.      Click sign out of all options

 

 

Reset Password and Block sign-in

15.  While still in terminated employee’s settings from the step above, click Reset password

16.  Go back to the employee’s main tab and click Block sign-in

Remove Licenses

17.  While still in terminated employee’s settings from the step above, click on the Licenses and apps tab

18.  Remove all licenses and click Save changes

Domain Controller

19.  In Active Directory, Search for and Select Terminated Employee

20.  Disable the User Account

21.  Move User Account to advtel-exchange.local/Wedgewood/Staff/Terms

22.  Confirm User is showing in Terms as disabled