Purpose:
Section titled “Purpose:”how to set up Azure MFA with MS Authenticator
Section titled “how to set up Azure MFA with MS Authenticator”Scope:
Section titled “Scope:”WI for Service desk to assist end user or to send to end user.
Section titled “WI for Service desk to assist end user or to send to end user.”1.Download the Microsoft Authenticator App by searching for it in the Google Play Store, Or Apple App Store.
Section titled “1.Download the Microsoft Authenticator App by searching for it in the Google Play Store, Or Apple App Store.”2. Once this application has been downloaded. Login to portal.office.com
3. Once logged in you should get the following prompt
4. Please click next, and follow the setup outlined in “Set up the Microsoft Authenticator app to send notifications” below to configure the Microsoft Authenticator app.
Set up the Microsoft Authenticator app to send notifications
Section titled “Set up the Microsoft Authenticator app to send notifications”1. On the Additional security verification page, select Mobile app from the Step 1: How should we contact you area.
2. Select Receive notifications for verification from the How do you want to use the mobile app area, and then select Set up.
The Configure mobile app page appears. Note: You will scan this code with the Microsoft Authenticator App
3. Open the Microsoft Authenticator app, select Add account from the Customize and control icon in the upper-right, and then select Work or school account.
Note
If this is the first time you’re setting up the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). You must select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step. If you don’t allow the camera, you can still set up the authenticator app, but you’ll need to add the code information manually. For information about how to add the code manually, see Manually add an account to the app.
4. Use your device’s camera to scan the QR code from the Configure mobile app screen on your computer, and then choose Next.
5. Return to your computer and the Additional security verification page, make sure you get the message that says your configuration was successful, and then select Next.
The authenticator app will send a notification to your mobile device as a test.
6. On your mobile device, select Approve
7. On your computer, add your mobile device phone number to the Step 3: In case you lose access to the mobile app area, and then select Next.
We strongly suggest adding your mobile device phone number to act as a backup if you’re unable to access or use the mobile app for any reason.
8. Select Done.