Summary:
Section titled “Summary:”Barracuda email archive plugin for Outlook is not complatible with anything newwer than 2016 so users will need to access email archives through the web
Who is this KB written for?:
Section titled “Who is this KB written for?:”Service Desk
When should this KB be referenced?:
Section titled “When should this KB be referenced?:”When a user submits a ticket for their archived emails