Purpose:
Section titled “Purpose:”Fujtisu / Ricoh printer driver install and paperstream install.
Section titled “Fujtisu / Ricoh printer driver install and paperstream install.”Scope:
Section titled “Scope:”-
Service Delivery
-
Customer Satisfaction
Responsibility:
Section titled “Responsibility:”-
Service Delivery
-
vITM
Completion Criteria:
Section titled “Completion Criteria:”- Install printer driver
- Install paperstream
Records:
Section titled “Records:”- ITSM Ticket/Request
Requirements:
Section titled “Requirements:”- Admin rights
Steps:
Section titled “Steps:”- Go to https://www.pfu.ricoh.com/global/scanners/fi/dl/
- Find the appropriate driver for the model printer purchased
- Install paperstream from
\\gpwnas\Software\Paperstream capture installer
Troubleshooting:
Section titled “Troubleshooting:”- Contact vITM