STAGING This is not the live site
User Creation and Onboarding | centrexIT Knowledge Center
Loading...

Knowledge Center

/
centrexIT
Knowledge Center

Gatto Pope and Walwick — User Creation and Onboarding

KB00003709
Cory Walton Work Instruction 1 min
Publishedv1
DateNotesContributor
07/12/2023Reworked entire WI please review carefully. Biggest update: How to ensure U: Drive is mappedCory Walton

IMPORTANT: Review and use the new user spec form to set up the user.

Section titled “IMPORTANT: Review and use the new user spec form to set up the user.”
  1. Login to the domain controller (DC02/DC05)
  2. Open Active directory users and computers (ADUC)
  3. IMPORTANT: All new users are created in the GPWCAPS.LOCAL > GPW > Users
  4. Create the new user with the information on the spec form.
  5. Add the Job Title to the user’s description.
  6. IMPORTANT: Username conventions:

  • Standard

  • [first_name][last_initial]

  • eg: John Doe >johnd

  • Duplicate User

  • [first_name][middle_initial][last_initial]

  • eg: John David Doe > johndd

  1. Use service desk password standard
  2. IMPORTANT: Make sure you select the correct domain for the username, GPW.CPA


  4. IMPORTANT: Go to the Profile tab and create a Home Folder Directory for the user:

  • Click the Connect radio button

  • Select U from the drive dropdown

  • To field should be set to \\GPWNAS\personal\%Username%



  2. IMPORTANT: Add user to the GPW U Drive Security Group by going to the Member of tab:

  • Click Add

  • Search GPW U Drive

  • Click Check Names

  • Clck OK

  • Verify the security group is added

  2. Run an Active Directory Sync Cycle on GPW DC05 - Start-ADSyncSyncCycle -PolicyType Delta


  4. Login to the GPW Microsoft 365 Admin account to proceed with email setup if the option is checked.
  5. Under Users > Active users find the account you just created.
  6. Select the user and navigate to the License and apps tab.
  7. Check the Microsoft Business Premium license for the user and save changes.
  8. Once the email license has been applied, back in active directory users and computers, you will proceed to add the user to the requested distribution lists.
  9. IMPORTANT: User is automatically added to the Bullphish Cybersecurity Training Dynamic Group within 24hrs.
  10. You can find most distribution list under the GPWCPAS.LOCAL > GPW > Groups other distributions will be under GPWCPAS.LOCAL > Users
  11. If the Adobe Acrobat DC Standard software license is checked, please contact the vITM to allocate a license.
  12. If the user needs scan to email setup, proceed to login to the MFP and add him.

  • Browse to the following machines and log in with admin/admin

  • 192.168.1.213

  • 192.168.1.52

  • 192.168.1.134

  • 192.168.1.167

  • 192.168.1.173

  • Then go to the address book and click add

  • Then click Submit

  1. Verify requested mapped drives show up in file explorer for the user (Exmaple of Standard Shared Drives):

Quality Check

Section titled “Quality Check”
  1. Per Andi, Please Add All New Users to the Quickbbooks Shared Mailbox, Send/Recive and Full Access
  2. Perform Remote User-Add on Preprovisioned Laptop or Desktop if reauested Ref: Remote User-Add WI: KB00045856 and GPW Windows Endpoint Provisioning Guides
  3. Send the new user credentials to provisioning if a new provision has been requested
  4. Update POC with credentials via encrypted e-mail.
  5. Confirm receipt of credentials and user access before closing