Review and use the submitted user termination form to complete.
Section titled “Review and use the submitted user termination form to complete.”Active Directory
Section titled “Active Directory”-
Login to the domain controller, open active directory user, and computers
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Locate the account under CIC.local>Users or use the find feature.
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Disabled the account
Microsoft 365 Admin portal
Section titled “Microsoft 365 Admin portal”-
Under User>active users locate and select the account.
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Under the Account tab Sign out of all sessions
-Go to the Mail Tab and toggle GAL visibility off
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If the Forward all new incoming email to is checked set the forward up to the user specified.
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If the Convert to shared mailbox and give full access to is checked go to the exchange management console convert mailbox to a shared mailbox and grant access to the specified user,
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Make sure to remove the Microsoft 365 license for the user in the admin center after converting the mailbox
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Confirm steps with POC and close