Purpose:
Section titled “Purpose:”Training for the next CS Engineer or vITM to set client patching in N-central
Scope:
Section titled “Scope:”Centralized Services and vITM
Responsibility:
Section titled “Responsibility:”Centralized Services to configure client patching schedule
Completion Criteria:
Section titled “Completion Criteria:”Verify settings were applied to target devcies.
Records:
Section titled “Records:”Patch reporting stored in N-central and ReportManager server documenting what patches were installed, on what devices, and when.
Steps:
Section titled “Steps:”- Enter instructions on how the task is completed – include video, screen shots, or text
- Repeat for each step (should be less than 10 steps – if more steps are required, determine is it should be a SOP)
Process References:
Section titled “Process References:”- Create a relationship back to related process. Note: Please add KB relationships to core process, process, SOPs or other WIs on the right.