Purpose:
Section titled “Purpose:”In the event Halo application needs to be started or restarted
Scope:
Section titled “Scope:”Halo administrators or systems administrators
Responsibility:
Section titled “Responsibility:”Technology, Halo support
Definitions:
Section titled “Definitions:”n/a
Procedure:
Section titled “Procedure:”- Log into Halo application server as Halo admin (Halo-adm) user
-
Connect to centrexIT VPN (CIT-Meraki-Anyconnect via Cisco Secure Client)
-
ssh Halo.adm@10.20.21.11 (enter Halo.adm password when prompted; can use Windows, PowerShell, or WSL terminal/prompt)
-
sudo -su root (enter Halo.adm password again when prompted)
- Shut down Halo UI service
- /f8/sites/centrexit/ui/bin/shutdown.sh
- Shut down Halo DS service
- /f8/sites/centrexit/ds/bin/shutdown.sh
- Verify services have halted
- ps -ef | grep f8 (no active services should be listed)
- Clean up old log files
-
cd /f8/sites/centrexit/ui/work/log
-
find . -name “app.log*” -type f -mtime +7 -delete
-
find . -name “stats.log*” -type f -mtime +7 -delete
-
cd /f8/sites/centrexit/ds/work/log
-
find . -name “app.log*” -type f -mtime +7 -delete
-
find . -name “stats.log*” -type f -mtime +7 -delete
- Start Halo DS service
-
/f8/sites/centrexit/ds/bin/startup.sh
-
cd /f8/sites/centrexit/ds/work/log (if not already in directory)
-
tail -f app.log
-
monitor log activity until it slows/stops, then halt (Control+C)
- Start Halo UI service
-
/f8/sites/centrexit/ui/bin/startup.sh
-
cd /f8/sites/centrexit/ds/work/log (if not already in directory)
-
tail -f app.log
-
monitor log activity until it slows/stops, then halt (Control+C)
- Verify application is available via UI ((legacy URL removed))
- If subspaces don’t fully load can try reloading the space, otherwise need to repeat cycling of application
Note: If server reboot is needed, Halo UI and DS services will need to be started after reboot.
Section titled “Note: If server reboot is needed, Halo UI and DS services will need to be started after reboot.”Effectiveness Criteria:
Section titled “Effectiveness Criteria:”n/a
References:
Section titled “References:”n/a
Process References:
Section titled “Process References:”- Link to process map.