Purpose:
Section titled “Purpose:”To maintain security in clients networks
Scope:
Section titled “Scope:”Build, NOC
Responsibility:
Section titled “Responsibility:”Any one adding/removing circuits for client needs to update Umbrella to keep client computers protected.
Definitions:
Section titled “Definitions:”- Cisco Umbrella - DNS-layer security
Procedure:
Section titled “Procedure:”- First activity (Plan or preparation)
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Gather WAN IP Information for the circuit
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Gather site name
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Repeat as needed
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Get familiar with process for adding site: https://docs.umbrella.com/deployment-msp/docs/step-2-protect-your-customers-network
-In Umbrella, navigate to Deployments > Core Identities > Networks and click Add
- Second Activity (Do)
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Project Engineer adds the network to Umbrella
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In the MSP console, navigate to Customer Management and click View Dashboard. The Umbrella dashboard for that customer opens.
-In the Add a New Network modal, give your new identity a meaningful Network Name. -Select an internet protocol. -Add the network’s IP address along with the subnet mask -Click Save
- Third Activity (Check) -From the Dashboard click on Active Networks -Verify that newly added site becomes active (This can take several hours to udpate)
Effectiveness Criteria:
Section titled “Effectiveness Criteria:”- What measures are used to ensure the procedure is working or is complete?
- What records are required?
- Where are the records stored?
References:
Section titled “References:”- EXTERNAL only – i.e., industry best practices, CIS18, this is not for cIT internal references
Process References:
Section titled “Process References:”- Link to process map.
Note: Please add KB relationships to core process, process. SOPs or other WIs on the right.