Summary:
Section titled “Summary:”Steps to reset a user’s SAMBA password to access datacentrix1’s fileshare
Who is this KB written for?:
Section titled “Who is this KB written for?:”Service Desk
When should this KB be referenced?:
Section titled “When should this KB be referenced?:”When requested to reset the password a user uses to login to datacentrix1’s shared SAMBA drives.
Completion Criteria:
Section titled “Completion Criteria:”- Approval from client POC or vITM
- Resetting credentials and confirming access is restored
Records:
Section titled “Records:”- ITSM Ticket/Request
Requirements:
Section titled “Requirements:”- Access to ADVM-MGMT or VM you can use Putty on
- 1Password > All Linux Server Root Account
- datacentrix1 IP
- User’s username for datacentrix1 file share access
Steps:
Section titled “Steps:”- Run Putty on ADVM-MGMT or chosen VM
- Connect to datacentrix1 IP
- Login with 1Pass credentials
IMPORTANT : Run following command (replace user1 with user’s actual username)sudo smbpasswd user1
Troubleshooting:
Section titled “Troubleshooting:”- NA (contact vITM)