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RDS/RDP Desktop Links | centrexIT Knowledge Center
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Adstra / Belardi Wong — RDS/RDP Desktop Links

KB00044038
Cory Walton Work Instruction 1 min
Publishedv1

Purpose:

Section titled “Purpose:”

Shortcut Links for all hosted RDS App Desktop Links. See attachments!

Scope:

Section titled “Scope:”
  • Service Delivery
  • Customer Satisfaction
  • PBA Management
    • Dynamics:
      • Main hosted app Dynamics 18_2
      • Dynamics Integration Manager
      • Dynamics Report Designer
      • Dynamics Report Viewer
      • Dynamics Utilities
    • Redpoint
    • Millennium

Responsibility:

Section titled “Responsibility:”
  • Service Delivery
  • vITM

Completion Criteria:

Section titled “Completion Criteria:”
  • Update Desktop Icons as needed or requested

Records:

Section titled “Records:”
  • Pzzle Ticket

Requirements:

Section titled “Requirements:”
  • User needs to be a member of the appropriate security group in AD to access RDP Hosted Apps

Steps:

Section titled “Steps:”
  1. Identify the RDP App requested or needed
  2. Place a copy on the user’s Desktop