Review and use the offboard form submitted to complete the user termination.

• Login to Google workspace. Credentials are in 1Password. admin.google.com

• If the option under Email is checked to reset the password follow these steps.

• Once logged in to the workspace admin center, click on Manage in the Users section.

• Here you will locate and click on the user account.

• Here you will reset the user password and create a generic one and send it back to the requester.

• If you need to set up an email forward, follow these steps.

• In the google admin center, navigate to Apps>Google Workspace>Gmail

• Locate and click the Default Routing

• Add another rule

• Email email address for the email you wish to forward.

• Check Add more recipients under Also deliver to then Add

• Here you will enter the email address you wish to forward to. Then click save

• If the account access just needs to be disabled, login to https://console.jumpcloud.com/login/admin (credentials in 1Password)

• From here go to Users under user management

• Locate the user, click change state and click suspend.

• If the user profile data needs to be deleted off the MacBook, we can pick it up for reprovisioning.

• If the data needs to be copied off to data storage, you will need to ask Kim Russell where to put this and document it in your TK.

• Disable/Block login.

• Login to Dropbox and block user login

• Reset password and grant access.

• Login to Dropbox and reset the user password, and provide to the requester.

• Schedule a pick-up if requested.