PROCEDURE

WI if cIT receives a ticket regarding BW’s external website listed below.

https://belardiwong.com/

REQUIREMENTS

None

STEPS

1. Contact web-developer/vendor
2. Verify if cIT needs to assist/collaborate.
3. If not, inform vendor to communicate directly with the customer and close the ticket.

REFERENCES

CMDB

• Websites > Adstra > Belardi Wong External/Client Website
• ITSM > Incident > Vendor > Josh Glenn