Escalation process
Section titled “Escalation process”HK IT is responsible for the following items:
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After a new email account is setup, HK IT will need to setup an account on the email gateway
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Any issues related to Carbon Black Primary contact ITSupport@phasesci.com
Secondary contact (Oversees HK IT) Vincent Siu vincent.siu@phasesci.com
T +852 3892 7200
D +852 3892 7225
M +852 9381 4544